Support, Safety & Complaints
Support: [SUPPORT EMAIL]
Privacy: [PRIVACY EMAIL]
Community safety / moderation: [MODERATION EMAIL]
Security: [SECURITY EMAIL]
Product support
Contact support for account access, data export, account deletion, billing or entitlement questions, bugs, notification problems and product questions.
Privacy requests
Use [PRIVACY EMAIL] for access, correction, deletion, restriction, objection, consent withdrawal or other privacy requests.
Community safety
Use the Report control in the app on a specific post or user where possible — this reaches our moderation queue directly. For follow-up or urgent concerns, contact [MODERATION EMAIL].
AI safety
Every Kiro response has a Report response control. Use it so the report is linked to the exact response and reviewed in our AI Safety queue.
Security
For a security vulnerability, contact [SECURITY EMAIL]. Do not include passwords, authentication tokens or sensitive health data in your report.
Account deletion
See nutriflux.org/delete-account to delete your account with or without the app installed.